Biometric systems are the latest technologies of unique identification. People all over the world prefer to use this unique identification technology for their authentication security. The goal of this research is to evaluate the biometric systems based on system reliability and user satisfaction. As technology fully depends on personal data, so in terms of the quality and reliability of biometric systems, user satisfaction is a principal factor. To walk with the digital era, it is extremely important to assess users' concerns about data security as the systems are conducted the authentication by analyzing users' personal data. The study shows that users are satisfied by using biometric systems rather than other security systems. Besides, hardware failure is a big issue faced by biometric systems users. Finally, a matrix is generated to compare the performance of popular biometric systems from the users' opinions. As system reliability and user satisfaction are the focused issue of this research, biometric service providers can use these phenomena to find what aspect of improvement they need for their services. Also, this study can be a great visualizer for Bangladeshi users, so that they can easily realize which biometric system they have to choose.
翻译：生物测定系统是独特识别的最新技术。 世界各地的人们都倾向于使用这种独特的识别技术来进行认证安全。 这项研究的目标是根据系统可靠性和用户满意度来评估生物测定系统。 由于技术完全依赖个人数据,因此在生物测定系统的质量和可靠性方面,用户满意度是一个主要因素。 与数字时代一样,评估用户对数据安全的关切极为重要,因为系统是通过分析用户个人数据来进行认证。 研究表明用户通过使用生物测定系统而不是其他安全系统而感到满意。 此外,硬件故障是生物测定系统用户面临的一个大问题。 最后,生成了一个矩阵,以比较用户意见中流行的生物测定系统的性能。由于系统可靠性和用户满意度是这一研究的焦点问题,生物测定服务供应商可以使用这些现象来找出他们服务需要改进的方面。 另外,这一研究还可以成为孟加拉国用户的一个伟大的直观工具,以便他们能够很容易地了解他们选择的生物测定系统。
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