While AI has benefited humans, it may also harm humans if not appropriately developed. We conducted a literature review of current related work in developing AI systems from an HCI perspective. Different from other approaches, our focus is on the unique characteristics of AI technology and the differences between non-AI computing systems and AI systems. We further elaborate on the human-centered AI (HCAI) approach that we proposed in 2019. Our review and analysis highlight unique issues in developing AI systems which HCI professionals have not encountered in non-AI computing systems. To further enable the implementation of HCAI, we promote the research and application of human-AI interaction (HAII) as an interdisciplinary collaboration. There are many opportunities for HCI professionals to play a key role to make unique contributions to the main HAII areas as we identified. To support future HCI practice in the HAII area, we also offer enhanced HCI methods and strategic recommendations. In conclusion, we believe that promoting the HAII research and application will further enable the implementation of HCAI, enabling HCI professionals to address the unique issues of AI systems and develop human-centered AI systems.
翻译:虽然大赦国际使人类受益,但如果没有适当发展,它也可能伤害人类。我们从HCI的角度对目前开发AI系统的相关工作进行了文献审查。不同于其他方法,我们的重点是AI技术的独特性,以及非AI计算机系统和AI系统之间的差异。我们进一步阐述了我们在2019年提出的以人为中心的AI(HCAI)方法。我们的审查和分析突出了HCI专业人员在非AI计算机系统中没有遇到的开发AI系统方面的独特问题。为了进一步使HCAI得以实施,我们促进人类-AI互动(HAII)的研究和应用,将其作为一种跨学科合作。 HCI专业人员有许多机会可以发挥关键作用,为我们确定的HAI领域做出独特的贡献。为了支持HAI领域今后的HCI做法,我们还提出了加强HCI方法和战略建议。最后,我们认为,促进HCI研究和应用将进一步推动HCI的落实,使HCI专业人员能够解决AI系统的独特问题,并发展以人为中心的AI系统。