In this paper we will provide a quantitative analysis of a simple model of the Federal Disaster Assistance policy from the viewpoint of three different stakeholders. This quantitative methodology is new and has applications to other areas such as business and healthcare processes. The stakeholders are interested in process transparency but each has a different opinion on precisely what constitutes transparency. We will also consider three modifications to the Federal Disaster Assistance policy and analyse, from a stakeholder viewpoint, how stakeholder satisfaction changes from process to process. This analysis is used to rank the favourability of four policies with respect to all collective stakeholder preferences.
翻译:在本文中,我们将从三个不同的利益相关者的角度提供联邦灾难援助政策的简单模型的定量分析。这种定量方法是新的,可以应用于其他领域,如企业和医疗保健流程。利益相关者对流程透明度感兴趣,但每个人对什么构成透明度有不同的看法。我们还将考虑三种修改联邦灾难援助政策的方式,并分析从利益相关者的角度来看,从一个流程到另一个流程,利益相关者满意度的变化。这个分析用于根据所有集体利益相关者的偏好来排名四个政策的优劣程度。