Digital solutions have substantially contributed to the growth and dissemination of education. The distance education modality has been presented as an opportunity for worldwide students in many types of courses. However, projects of digital educational platforms require different expertise including knowledge areas such as pedagogy, psychology, computing, and digital technologies associated with education that allow the correct development and application of these solutions. To support the evolution of such solutions with satisfactory quality indicators, this research presents a model focused on quality of online educational solutions grounded in an approach aimed to continuous process improvement. The model considers of three maturity levels and six common entities that address the specific practices for planning and developing digital educational solutions, targeting quality standards that satisfy their users, such as students, teachers, tutors, and other people involved in development and use of these kinds of educational solutions.
翻译:远程教育模式是全世界学生在许多类型的课程中的机会,然而,数字教育平台项目需要不同的专门知识,包括教育学、心理学、计算学等知识领域以及与教育相关的数字技术,以便能够正确发展和运用这些解决方案。为了支持这些解决方案的演变,并采用令人满意的质量指标,这一研究提供了一个模式,侧重于以不断改进进程的方法为基础的在线教育解决方案的质量。该模式考虑了三个成熟程度和六个共同实体,这些实体处理规划和开发数字教育解决方案的具体做法,针对满足其用户,如学生、教师、辅导员和其他参与开发和使用这类教育解决方案的人的质量标准。