How can we induce social media users to be discerning when sharing information during a pandemic? An experiment on Facebook Messenger with users from Kenya and Nigeria tested interventions designed to decrease intentions to share COVID-19 misinformation without decreasing intentions to share factual posts. The initial stage of the study incorporated: (i) a factorial design with 40 intervention combinations; and (ii) a contextual adaptive design, increasing the probability of assignment to treatments that worked better for previous subjects with similar characteristics. The second stage evaluated the best-performing treatments and a targeted treatment assignment policy estimated from the data. We precisely estimate null effects from warning flags and related article suggestions, tactics used by social media platforms. However, tips to identify misinformation and nudges to consider information's accuracy reduced misinformation sharing by 4.2% and 4.9% respectively. Such low-cost scalable interventions may improve the quality of information circulating online.
翻译:在疫情期间,我们如何促使社交媒体用户在分享信息时具有辨别能力?在Facebook Messenger 上进行了一个实验证明,在肯尼亚和尼日利亚的用户中测试了降低分享 COVID-19 谣言意向的干预措施,而不降低分享事实性文章的意向。实验的第一阶段包括:(i)一个因素设计中的40个干预组合;和(ii)一个环境自适应设计,增加了分配到与之前具有相似特点的先前受试者效果更好的治疗的概率。第二阶段评估了表现最佳的治疗和从数据中估计的针对性治疗分配策略。我们准确地估计了社交媒体平台使用的警告标志和相关文章建议的零效应。然而,识别错误信息的技巧和考虑信息准确性的提示分别将误传谣言的比例减少了4.2%和4.9%。这些低成本可扩展的干预措施可能提高在线信息的质量。