Modeling skier behavior for planning and management. Dynaski, an agent-based in congested ski-areas

In leisure spaces, particularly theme parks and museums, researchers and managers have long been using simulation tools to tackle the big issue associated with attractiveness, flow management. In this research, we present the management and planning perspective of a multi-agent simulation tool which models the behavior of skiers in a ski-area. This is the first tool able to simulate and compare management and planning scenarios as well as their impacts on the comfort of skiers, in particular ski-area waiting times. This paper aims to integrate multiple data sources to calibrate the simulation on a real case study. An original field survey of users during a week details the skier population. The first average skier speeds are calculated from GPS data on one ordinary day. The validation data are used to calibrate the parameters of the behavioral model. A demonstration of the simulation tool is conducted on the La Plagne ski-area, one of the largest in France. A test case, the construction of new housing in a station near the ski-area, is conducted. An addition of 1620 new skiers delays the skier average waiting time by 12 pourcents.