Virtual coaching has rapidly evolved into a foundational component of modern clinical practice. At a time when healthcare professionals are in short supply and the demand for low-cost treatments is ever-increasing, virtual health coaches (VHCs) offer intervention-on-demand for those limited by finances or geographic access to care. More recently, AI-powered virtual coaches have become a viable complement to human coaches. However, the push for AI-powered coaching systems raises several important issues for researchers, designers, clinicians, and patients. In this paper, we present a novel framework to guide the design and development of virtual coaching systems. This framework augments a traditional data science pipeline with four key guiding goals: reliability, fairness, engagement, and ethics.
翻译：虚拟辅导已迅速发展成为现代临床实践的基本组成部分,当医护专业人员短缺,对低成本治疗的需求不断增加时,虚拟保健教练(VHCs)为那些受财政或地理上受护理限制的人提供按需干预,最近,AI动力虚拟教练已成为人类教练的可行补充。然而,对AI动力辅导系统的推动为研究人员、设计师、临床医生和病人提出了几个重要问题。在本文件中,我们提出了一个指导虚拟辅导系统设计和开发的新框架。这个框架加强了传统数据科学管道,有四个关键指导目标:可靠性、公平性、参与性和道德。
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