Social inclusion is a fundamental feature of thriving societies. This paper first investigates barriers for social inclusion in online Software Engineering (SE) communities, by identifying a set of 11 attributes and organising them as a taxonomy. Second, by applying the taxonomy and analysing language used in the comments posted by members in 189 Gitter projects (with > 3 million comments), it presents the evidence for the social exclusion problem. It employs a keyword-based search approach for this purpose. Third, it presents a framework for improving social inclusion in SE communities.
翻译：社交包容是繁荣社会的一个基本特征。本文首先通过识别一组 11 个属性并将其组织成一个分类法，调查了在线软件工程(SE)社区中社交包容的障碍。其次，通过应用分类法并分析 189 个 Gitter 项目(含 >3 百万条评论)成员发布的评论中使用的语言，提供了社交排斥问题之证据。为此，采用了基于关键字的搜索方法。第三，提出了一个改善SE社区社交包容性的框架。
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