The COVID-19 pandemic has fueled the development of smartphone applications to assist disease management. These "corona apps" may require widespread adoption to be effective, which has sparked public debates about the privacy, security, and societal implications of government-backed health applications. We conducted a representative online study in Germany (n = 1,003), the US (n = 1,003), and China (n = 1,019) to investigate user acceptance of corona apps, using a vignette design based on the contextual integrity framework. We explored apps for contact tracing, symptom checks, quarantine enforcement, health certificates, and mere information. Our results provide insights into data processing practices that foster adoption and reveal significant differences between countries, with user acceptance being highest in China and lowest in the US. Chinese participants prefer the collection of personalized data, while German and US participants favor anonymity. Across countries, contact tracing is viewed more positively than quarantine enforcement, and technical malfunctions negatively impact user acceptance.
翻译:COVID-19大流行刺激了智能手机应用软件的开发,以帮助疾病管理。这些“corona apps”可能需要广泛采用才能有效,这引发了公众对政府支持的健康应用软件的隐私、安全和社会影响的辩论。 我们在德国(n= 1 003)、美国(n= 1 003)和中国(n= 1 019)开展了一项代表在线研究,以调查用户接受corona aps的情况,使用基于背景完整性框架的维格尼特设计。我们探索了联系追踪、症状检查、检疫执法、健康证明和单纯信息等应用程序。我们的成果为促进收养的数据处理做法提供了深刻的洞见,揭示了各国之间的重大差异,用户接受率在中国最高,在美国最低。中国参与者倾向于收集个性化数据,而德国和美国参与者则倾向于匿名。在各国,联系追踪比检疫执法更为积极,技术故障对用户产生负面的影响。