Any program that is designed to accomplish certain objectives, needs to establish program level controls pertaining to the overall goal. A critical aspect that determines the success of a program is the quality of the controls and their effectiveness in accomplishing the goal. Traditional Control Maturity Models primarily focus on the efficiency, management, and optimization of controls, while only indirectly measuring control effectiveness which neglects an essential aspect of control efficacy. In this paper, we highlight the ineffectiveness of these models, outline an adaptable program controls framework, and provide an approach to define measurable attributes (metrics) that enable a zero-defect program. To the best of our knowledge, we believe this is the first paper that provides a structured approach to defining a controls measurement framework and creation of effectiveness metrics that can be adopted by a variety of program use cases.
翻译:任何旨在达到某些目标的方案,都需要建立与总体目标有关的方案级控制。决定方案成功与否的一个关键方面是控制的质量及其在实现目标方面的效力。传统控制期限模式主要侧重于控制的效率、管理和优化,而只是间接衡量控制有效性,忽视了控制有效性的一个基本方面。在本文件中,我们强调这些模式的无效性,概要说明一个适应性强的方案控制框架,并提供一种方法来界定可测量的属性(度量),从而实现零偏差方案。据我们所知,我们认为这是第一份提供结构化方法的文件,用以界定控制衡量框架和制定各种方案使用案例可以采用的有效性指标。